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About Storm Cloud Attached Firewalls

Storm On Demand's Cloud Attached Firewall provides your server security isolation from threats on the global Internet.  Storm's Cloud Attached firewall operates outside of your server environment and provides the same benefits of a dedicated hardware firewall which include: eliminating threats before they reach your server and processing threats without consuming the resources of your server. Storm's Cloud Attached Firewall comes with the flexibility to use a simple service based mode or advanced options for fine grained control over all traffic. Storm On Demand Cloud Attached firewall accepts Classless Inter-Domain Routing (CIDR) notation for easily manipulating large IP blocks. 

Instructions for migrating to Storm On Demand cPanel server from another server running cPanel

From within WebHostManager (WHM) under the "Transfers" section there is an option to "Copy multiple accounts/packages from another server". This function will ask you to enter in the IP address and Password of the old server you wish to copy from. WHM will then copy all your cPanel accounts and associated data to your new Storm On Demand server. Once the data copy is completed, it is important that you verify the accuracy and proper functioning of your new server. After you have verified that the copy was successful you will need to update your nameservers with your domain registrar to point to the new server's IP address. Once this DNS change has been propagated, your domains will begin running off of the new Storm On Demand Server.

A few things to keep in mind:

Any updates on your old server from the time you initiate the copy to the time the DNS change is fully propagated will be lost. This is particularly relevant for sites on which the content is changing quickly like Forums and user contributed content sites.

Server side software installations are NOT copied. This method of cPanel migration only copies cPanel account and user data. Apache/MySQL versions, and all other server software needs to be manually installed or synchronized.

How Does Storm Compare to Other Cloud Products?

Storm On Demand's stated server resources are entirely allocated to your server environment and will not be affected by the performance of other servers. The distributed nature of our cloud architecture allows you to rely on the performance of your servers to be consistent and in line with what you would see with a physical dedicated server.

Unlike other cloud hosting providers, Storm On Demand does NOT utilize bursting shared resources or centralized storage which can have a significant negative performance impact for others utilizing the same resources. This helps ensure that Storm On Demand customers will always be guaranteed the performance that they requested from their server and will always get their full value.

How do Storm On Demand Server Backups Work?

Storm Server Backup's are off server and are easily managed from within the Storm Interface. Each Storm Server has individual backup options that are managed from within the Storm Dashboard. Storm backup images are transferred to a secure off-server storage pool over a private internal backup network. Storm makes the important task of regular data-backup easy by eliminating the hassle of Backup Management and providing two simple options:

  1. Choose the number of daily back-ups to retain and pay-by-the-gig for storage used by the Backup images. Storm will handle the pruning of old Backup Images for you.
  2. Select a Backup Quota to specify the maximum amount of backup data that you would like to retain for the Storm server. Storm will retain all of your daily backups until it has reached your Backup Quota. When the quota is reached, Storm will delete the oldest daily backup to make room for new backup's. Note: Backups older than 90 days are not retained, regardless of quota.

Storm Backup images are a snapshot of the entire file system volume. Storm Backup's are done instantaneously at a specific point-in-time. This protect against files becoming out of sync during the backup process. Storm backup images can be accessed from the Restoration tab to quickly re-image your server to an earlier date.

Server backup's can also be generated manually at any time by creating a Server Image. Creating a server image takes a point-in-time snapshot of your server image as it appears right now and saves it to the Storm system for later reuse. The server image can be used as a restore point for server re-imaging or it can be used to deploy a new identical server.

How does Storm On Demand's Private Networking Work?

Storm's Private Networking provides seamless ability to securely connect all your servers together with the click of a button. Private networking allows your servers to communicate with each other over an internal, isolated private network. The bandwidth used on the private network is free and does not count against your regular bandwidth usage. As an example, Private Networking can be used to create a fast secure link to your database server with no additional bandwidth charges.

How are Storm On Demand Public IP Addresses Allocated?

Storm servers include one public IP address. Additional Public IP addresses can be added for $1.00/month per IP. New Storm accounts are currently limited to a total of eight public IP addresses per server. If you require additional IP addresses, simply contact Storm Sales and they will enable additional IP addresses for your account.

Please Explain Storm's Monitoring and Graphing of Important Server Health Statistics and Alerts?

Storm On Demand Includes Two Types of Monitoring:

  • Real-Time Storm Server Health and Performance Monitoring
  • Storm Service Level Monitoring with Proactive Response or Email Alerts

Real-Time Storm Server Health and Performance Monitoring
Storm Server Health monitoring includes detailed real-time server level health and performance statistics that are immediately presented within the Storm Dashboard. The Storm Dashboard uses real-time and historical server data to create graphs that visualize important server metrics over time. This helps Server Administrators recognize trends and evaluate server performance.

Storm Service Level Monitoring & Proactive Response or Email Alert
Storm Service Level Monitoring gives you the control to simultaneously monitor multiple services on each Storm Server including: ICMP, http, dns, ssh, mysql, smtp, pop3 and ftp. For Fully-Managed and Core-Manged Server Images the monitoring preferences you specify will trigger proactive restoration by our Sonar Monitoring Team. We will repair your server and notify you of the actions taken and any future recommendations to prevent future problems. If you have selected a Self-Managed Server Image you will be emailed a monitoring alert to the email address you specified in your account.

How is Storm Pricing Calculated and Charged?

All services are charged hourly, but you will receive a bill only once per month. Any terminated services are charged only for the time they were active. Monthly prices listed are estimates based on a 30.4 day month, and for convenience only. They should not be considered accurate predictions of your monthly bill. You will be charged an initial payment for service from time of deployment until the next regular billing date, followed by monthly payments based on number of hours of usage for each option you have selected.

Bandwidth Measurement and Overage Fees - Internet Data Transfer

Storm On Demand provides two ways to purchase bandwidth packages for Internet Data Transfer i) Bundled Bandwidth Packages - or - ii) Pay As You Go.

When purchasing a Bundled Bandwidth Package your outgoing bandwidth transfer will be used to calculate your bandwidth usage. Incoming data transfer will not be counted towards your bundled bandwidth usage. If your actual data transfer usage exceeds the amount of your bandwidth package you will be charged a bandwidth overage fee in addition to your Bundled Bandwidth Charge. The bandwidth overage fee will be specified in your order. Currently the bandwidth overage fee is the same as the stated Pay As You Go outgoing bandwidth charge. ($0.05 per Gig)

When purchasing a Pay As You Go bandwidth package, incoming and outgoing data transfer is charged separately at different rates specified when you purchased the bandwidth package. Incoming data transfer is currently free. When using a Pay As You Go bandwidth plan you will only be charged for your actual bandwidth usage.

*Does not apply to 1GB instances.