The Sonar Monitoring Team is a team of highly skilled technicians specializing in service failure restoration and maintaining server stability. Our proprietary monitoring system checks the responsiveness of your services every 5 - 7 minutes, and your server's health every 2 - 5 minutes, immediately alerting the Sonar team to any problems.
Your server's management level determines how you are alerted to a potential problem.
Managed server alerts are automatically responded to by a member of our 24/7/365 Sonar Monitoring team within minutes. The team works to restore the service, identify and correct cause of the failure, and then sends a report about what they found and any suggested configuration changes.
Core-managed server alerts are also automatically responded to by our 24/7/365 Sonar Monitoring team, but with a reduced number of services monitored. The service will be restored and the cause identified, and a report is sent about what was found and any suggested configuration changes.
Self-managed servers include e-mail alerts from our monitoring servers at the first sign of a problem. Rest easy knowing that any service failure on your serer will be found within 5 minutes of the failure, and you will be immediately alerted.
Each of our service checks is meant to be as simple as possible, ensuring we catch a wide variety of system and programmatic errors. With our checks, everything from firewall irregularities to journal inconsistencies can be detected as soon as it happens, often allowing us to fix the problem before you or your customers notice it.
|Service||Port||Command-line equivalent to our check||Positive Response|
|ping||N/A||/bin/ping -n -U -w 10 -c 5 [server-ip]||Any response|
|Apache / IIS||80||telnet [server-ip] 80, GET /||HTTP/1.|
|cPanel||2082||telnet [server-ip] 2082, GET /||HTTP/1.|
|SSH||22||telnet [server-ip] 22||Any response|
|Plesk||8443||telnet [server-ip] 8443 , GET /||HTTP/1.|
|RDP||3389||telnet [server-ip] 3389||TCP OK|
|FTP||21||telnet [server-ip] 21||TCP OK|
|DNS||53||nslookup -sil www.google.com [server-ip]||Any response|
|SMTP||25||telnet [server ip] 25, helo, quit||220- ESMTP Exim|
|POP3||110||telnet [server-ip] 110||+OK Hello there.|
|MySQL||3306||telnet [server-ip] 3306||TCP OK|
|MSSQL||1433||telnet [server-ip] 1433||TCP OK|
- Backed by Monitoring Professionals
- System-Level Monitoring
- Automated Security Scans
- Robust Network Monitoring
- Alert Histories and Trends
- 24/7/365 Service Restoration