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Sonar Monitoring ®
Proactive Server Health Monitoring

The Sonar Monitoring Team is a team of highly skilled technicians specializing in service failure restoration and maintaining server stability. Our proprietary monitoring system checks the responsiveness of your services every 5 - 7 minutes, and your server's health every 2 - 5 minutes, immediately alerting the Sonar team to any problems.

Service Restoration Notifications

Your server's management level determines how you are alerted to a potential problem.

Fully Managed Managed server alerts are automatically responded to by a member of our 24/7/365 Sonar Monitoring team within minutes. The team works to restore the service, identify and correct cause of the failure, and then sends a report about what they found and any suggested configuration changes.

Core Managed Core-managed server alerts are also automatically responded to by our 24/7/365 Sonar Monitoring team, but with a reduced number of services monitored. The service will be restored and the cause identified, and a report is sent about what was found and any suggested configuration changes.

Self Managed Self-managed servers include e-mail alerts from our monitoring servers at the first sign of a problem. Rest easy knowing that any service failure on your serer will be found within 5 minutes of the failure, and you will be immediately alerted.

Simplicity is Key

Each of our service checks is meant to be as simple as possible, ensuring we catch a wide variety of system and programmatic errors. With our checks, everything from firewall irregularities to journal inconsistencies can be detected as soon as it happens, often allowing us to fix the problem before you or your customers notice it.

Service Port Command-line equivalent to our check Positive Response
ping N/A /bin/ping -n -U -w 10 -c 5 [server-ip] Any response
Apache / IIS 80 telnet [server-ip] 80, GET / HTTP/1.
cPanel 2082 telnet [server-ip] 2082, GET / HTTP/1.
SSH 22 telnet [server-ip] 22 Any response
Plesk 8443 telnet [server-ip] 8443 , GET / HTTP/1.
RDP 3389 telnet [server-ip] 3389 TCP OK
FTP 21 telnet [server-ip] 21 TCP OK
DNS 53 nslookup -sil [server-ip] Any response
SMTP 25 telnet [server ip] 25, helo, quit 220- ESMTP Exim
POP3 110 telnet [server-ip] 110 +OK Hello there.
MySQL 3306 telnet [server-ip] 3306 TCP OK
MSSQL 1433 telnet [server-ip] 1433 TCP OK
Sonar Monitoring Features
  • Backed by Monitoring Professionals
  • System-Level Monitoring
  • Automated Security Scans
  • Robust Network Monitoring
  • Alert Histories and Trends
  • 24/7/365 Service Restoration

"Your technical team should be commended for their exceptional support. I came with a problem, they immediately provided alternatives and, after answering my questions, implemented the solution. Thank you!" Tim Ruchti